Last updated: 27 April 2026. This policy explains how I collect, use, and protect your personal data.
1. Who I Am
This Site is operated by Jay Chong Yen Jye, a digital craftsmanship and search optimization practitioner operating at iamjaychong.com.
Contact for privacy matters: [email protected]
I am committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR).
2. What Data I Collect
| Data Type | How Collected | Why |
|---|---|---|
| Full name | Purchase form, contact form | Order fulfilment, communication |
| Email address | Purchase form, contact form | Delivery of digital products, service correspondence |
| Payment information | Stripe (third-party processor) | Payment processing – I never see or store your card details |
| IP address / device info | Automatically via website analytics | Site performance, security |
| Service enquiry details | Contact / enquiry forms | Responding to your request |
3. How I Use Your Data
- To process your purchase and deliver digital products via email
- To communicate with you about your service engagement or enquiry
- To send transactional emails (order confirmation, download links)
- To send updates, newsletters, or new product announcements only with your explicit consent
- To improve the Site and understand how it is used
I do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
- Contract performance: Processing your order and delivering your product or service
- Legitimate interest: Operating and improving the Site
- Consent: Email newsletters and marketing (opt-in only)
5. Third-Party Processors
I work with the following trusted third parties who process data on my behalf:
- Stripe Inc. – Payment processing. Stripe Privacy Policy
- WordPress / Forminator – Form data collection and site hosting
- Email service provider – Transactional email delivery
I do not sell, rent, or trade your personal data to any third party for marketing purposes.
6. International Transfers
Some third-party processors (such as Stripe) may store or process data outside Singapore. Where this occurs, I ensure appropriate safeguards are in place in accordance with applicable data protection laws.
7. Data Retention
I retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Typically:
- Purchase records: up to 5 years (for accounting/tax purposes)
- Marketing consent data: until you withdraw consent
- Enquiry records: 12 months after last contact
8. Your Rights
You have the right to:
- Access the personal data I hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, email [email protected]. I will respond within 10 business days.
9. Cookies
This Site may use essential cookies required for basic functionality (e.g. form session cookies) and optional analytics cookies to understand Site usage. You may disable cookies in your browser settings at any time. Disabling essential cookies may affect Site functionality.
10. Security
I take reasonable technical measures to protect your personal data from unauthorised access, loss, or disclosure. Payment data is handled entirely by Stripe and is not stored on my servers.
11. Changes to This Policy
This Policy may be updated from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated on this page.
12. Contact
For any privacy-related queries or requests:
Jay Chong Yen Jye
[email protected]
https://iamjaychong.com